Our Privacy Policy
Cleaning With a Cause values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services.
1. Information We Collect
We collect “Personal Information” and “Non-Personal Information” to provide and improve our services.
- Personal Information: This may include your name, email address, phone number, billing address, and home specifications/preferences that you provide when requesting a quote, booking a service, or contacting us.
- Payment Information: When you make a payment, we collect financial information (e.g., credit card number) to process transactions. This data is handled securely by our third-party payment processors.
- Usage Data & Cookies: When you visit our website, we may automatically collect “Usage Data” such as your device’s IP address, browser type, the pages you visit, and the time and date of your visit. This information is collected using cookies and similar tracking technologies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use the collected information for various business purposes, including:
- Providing, operating, and maintaining our cleaning services.
- Responding to your inquiries and providing customer support.
- Processing your payments and fulfilling service requests.
- Communicating with you about your appointments, promotional offers, and updates to our policies (you can opt out of marketing communications at any time).
- Improving our services and customizing your experience.
- Detecting and preventing fraudulent or illegal activity.
- Complying with legal obligations and protecting our rights and property.
3. Sharing Your Information
We do not sell your personal information for marketing purposes without your consent. We may share information with trusted third-party service providers who help us operate our business, such as payment processors and website analytics providers. These providers are required to keep your information confidential. We may also disclose information if legally required or in response to requests from authorities.
4. Data Security
We employ security measures to protect your personal information, though we cannot guarantee absolute security.
5. Your Rights and Choices
You may have rights regarding your personal information, such as accessing, correcting, or deleting your data. You can contact us to exercise these rights or opt out of marketing communications.
6. Children’s Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect their personal information.
7. Changes to This Privacy Policy
We may update this policy and will notify you by posting the changes on this page with an updated “Last Updated” date.
